Privacy Policy

Investor Experts, Inc., Golden Key Realty and its affiliates (hereinafter "Investor Experts" or "we" or "us" or "our") appreciate your use of and contributions to our Web Site and features (known as the "Services"). Investor Experts respects your privacy and is committed to protecting your personal information.

This is our privacy policy and we will comply with it, as well as applicable U.S. or state privacy law, when we gather and use information from users of our services. We encourage you to read this privacy policy to understand what we do with the information we collect from you.

Investor Experts’ Web sites strives to be transparent about the information we monitor and collect from you. We keep information private between you and Investor Experts except as explained below.

Collection of Information

When you use Investor Expert's Web site, we collect a variety of information.

  • Information you provide. When using our Web Site and services, you may provide information about yourself, such as name, address, phone number and e-mail. You may also provide us with information necessary to purchase a home such as financial information, social security numbers, location, assets, debts, employment, credit history, bank information, price you are willing to pay, etc. This may occur when you register with Investor Experts, inquire or make offers on a home, or complete other forms, such as real estate purchase documents. We may combine this information with other information we collect from your activity on our Web Site or from other companies. We may collect, use any and all information you provide for purposes set forth in our terms of service (“TOS”).

In addition, when you use the services of Investor Experts, Inc., we may collect your credit/debit card information. We will use this information solely to complete your requested services and will not share this information with outside parties, except to the extent necessary to complete the order or comply with applicable law.

When you use our form generating software and services, we may collect your signature and initials for the sole purpose of affixing it to appropriate locations on forms which you request from Investor Experts, and for which Investor Experts completes at your specific direction.We will use this solely to complete the forms directed by you and consistent with our authorization.

  • Cookies and Web beacons. Cookies are bits of electronic information that can be transferred to a computer to uniquely identify that computer's browser. When you visit our Web Site and use our Services, we may place one or more cookies on your computer. The use of cookies helps us improve the quality of our services to you, by identifying information which is most interesting to you, tracking trends, or storing information you may want to retrieve on a regular basis, such as your favorite homes. At any time, you may adjust settings on your browser to refuse cookies. However, if you choose to disable cookies, some features on the Web Site may not operate properly. Also, the pages of our service may include Web beacons, which are electronic files to count users who have visited that page or to identify certain cookies on the computer accessing that page.  In addition to our use of the data to analyze visitor activity on our Web site, we may use anonymous information about your visit in order to improve our products and services and/or to provide information about goods and services that may be of interest to you.
  • Third-party cookies. We may work with service providers and advertising networks to track and manage cookie information and your activities while you're on our Web Site or using our Services. You may opt-out of cookie tracking and analysis from any of these ad networks by sending an email to admin@investorexperts.com, which is explained further below.
  • Usage logs. When you use the Services on our Web Site, your computer communicates a variety of information to computer servers, including the existence of cookies, your Internet Protocol address, and information about your browser program. We also create a record of what information you are requesting, such as the page or subject areas you're visiting.
  • Calls. Calls or other communications to Investor Experts or to third parties through Investor Experts may be recorded, documented or monitored for quality assurance and customer service purposes. If a call is recorded between you and a third party, it will be deemed private information of both you and the third party, and may be released to either of you.

Usage and Disclosure

In general, we use the information collected from you to communicate with you and operate our features and services according to our Terms of Service. We also use this information to present you with information that we believe will be of interest or useful to you.We also use this information in order to fulfill our goal of providing real estate services.

Your privacy is important and we are committed to protecting information that identifies you personally, where you have chosen to keep it private. We will only share personal information that you provide outside the public areas of our services in the following circumstances:

  • Consent. When you consent or direct us to share the information. For example, if you choose to contact a real estate agent or lender through Investor Experts, your name and e-mail address will appear to the recipient of the message.
  • Service providers to Investor Experts. When Investor Experts hires a service provider to help operate the Services or our business, we may give access to personal data only as necessary to perform the service for us, and subject to the terms of this privacy policy. For example, brokers, domain administrators, sellers, title or escrow officers, lenders, or other third parties involved in real estate may receive personal data incident to providing our services.
  • Legal obligation or protection from harm. When we have a good faith belief that access, use, preservation or disclosure of the personal information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Service, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, or (d) protect the rights, property, or safety of Investor Experts, its users, or the public against harm.
  • Merger or sale. If and when Investor Experts is involved in a merger, acquisition, or any form of sale of some or all of its business, personal information may be transferred along with the business

When you provide public information without identifying yourself, we will protect your personal identity as described above. If your account profile does not identify you personally, we won't reveal your identity to third parties except in accordance with this policy.

When we deliver information based on data about your use of the Services, we keep your identity anonymous. We won't identify you personally to third parties, except in accordance with this privacy policy. Of course, if you choose to utilize our Services and provide information such as your name and contact information, you will no longer be anonymous to third parties to whom our Services our directed, such as brokers, sellers, escrow officers, title companies, etc.

Some Things are Not Covered

This privacy policy will not apply to the following:

  • Public posting. You should keep in mind that the information that you choose to provide in a public area of the services (such as in blogs, discussion forums, or in response to listings) will not be protected by this privacy policy because you have made an active choice to make that information public.
  • Real estate information. We strive to provide open and transparent information about real estate markets. As a result, we make available relevant information for homes, and allow any registered User to view, inquire, or comment about homes or information on the Web Site. Many times, this information is already publicly available. As long as discussion surrounds real estate and not individuals, we intend to keep this information freely available on our Web Site.
  • Aggregated non-personal information and other information without personal identification. While we do not share your personal information with third parties unless permitted above, we may share aggregate anonymous information with third-parties. This information does not personally identify individuals, but instead provides a helpful understanding of the groups of people who prefer certain types of information and services.

E-mail Management

You may receive e-mail from us for a variety of reasons - for example, if you took an action on our Web Site, you signed up for information, a particular service, or you inquired about a home for sale. We respect your desire to manage e-mail correspondence. However, you understand that email correspondence is never 100% secure.  You can manage your receipt of some types of communication by following the instructions included in any e-mail we send you. We may use, collect, or store emails you send or receive from us for purposes consistent with our Terms of Service or to solve any problems with our Services.

Opting Out of Collection of Information

We may provide you with information that you may see or is accessible from our Services or on other Web sites. To improve the relevancy and help measure the effectiveness of such information, we may use cookies, Web beacons, clear .gifs or similar technologies. These are used to record users' online activity, such as the pages visited, and to learn what types of information are of most interest to the users.

Cookies and Web Beacons. If you do not want us to follow your usage of our Services via cookies and Web beacons, you can opt out by sending an email to admin@investorexperts.com expressing your desire to completely opt out of cookies and other web beacons, you will then be promptly removed from any tracking mechanisms.Opting out of these services may mean that you will no longer receive information or services from us. It also means that the service from which you opted out will no longer deliver information tailored to your Web preferences and usage patterns.

If you wish to opt out of any features of our Services, you may send an email to admin@investorexperts.com

Location Data

We may collect information about your location and provide you with helpful information based on where you are. If you tell us where you are (eg., by telling us your location or your desired property location, or by allowing your mobile device to send your location), we may use that information to provide you with location-based information. If you wish to deactivate this feature, you can disable location services on your mobile or other electronic device.

Use of Third Party Services.

Use of any third party services, including but not limited to CRMLS, Google maps, Department of Real Estate,  are subject to the privacy policies of those service provides which can be accessed by:

CRMLS - http://www.crmls.org

Google Maps - http://maps.google.com/help/maps/streetview/privacy.html

California DRE - http://www.dre.ca.gov/gen_inf_privacy.html

Third-Party Web Sites

Throughout the Services, we may link to the Web sites of other companies and/or individuals. Further, certain functionalities may involve the distribution of your listing information to third-party web sites. These third-party web sites may collect personal information about users on those web sites, and our privacy policy does not extend to these external web sites and third parties. Please refer directly to these third parties and web sites regarding their privacy policies.

Diverse Solutions Web site

You may access all of your personally identifiable information collected by emailing us at admin@investorexperts.com.  You may also correct factual errors in your personally identifiable information by sending a request to admin@investorexperts.com demonstrating the error. To protect your privacy and security, we will take reasonable steps to verify your identity prior to granting access or making corrections.

Children Under the Age of 13

We will not knowingly collect personally identifiable information from any person under the age of 13. Our services are not designed to attract the attention of persons under the age of 13.In order to setup an account, you must hold a valid CC.We also may require the potential user to send in a copy of their drivers license or other form of government ID to verify identity and age.

Storage and Security of Information

Personal information will be processed and stored by us in databases hosted in the United States. We have taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.

Contacting Investor Experts

If you have any questions about this privacy statement, or the privacy practices of Investor Experts, please e-mail us at admin@investorexperts.com

Please note that this policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this privacy policy.

This privacy policy was adopted on June 13, 2012.